Shipping- We price our shipping based on what UPS or USPS charges us, plus a small handling fee for time and packing materials. While we do our best to provide the cheapest possible shipping, the cost is largely out of our control. If you have any questions on shipping charges, please give us a call. Our website cannot compensate for dimensional weight, so sometimes we can get the price lower, depending on how we pack it. Make sure we have your current address. UPS charges $11.00 for address corrections which will be passed on to you.
Free Shipping- Free shipping applies to most orders with a subtotal of $150 or more, that can be sent UPS ground or USPS in the lower 48 states. (Expedited shipping does not apply.) Some items marked “Does not qualify for free shipping” or custom-made items, will not ship for free. If you combine free shipment eligible items and non-qualifying items, we base the shipment amount on the weight of just the non-qualifying items. Items excluded from the offer are subject to change without notice. We will not ship backordered items for free. If you order something that is out of stock, we will call you and can take the item off or hold the whole order until the item is back in stock.
Orders over 200 lbs may not ship for free and might have to be shipped freight. If you want an order of this size, feel free to place an order online, or give us a call. We can make a decision on if it ships for free or give you a quote once we have the order.
Guarantee- If upon receipt of your order, you are not satisfied with the fit or quality of our equipment, return it immediately (within 30 days) unused, for full refund or exchange. If we have made an error in shipping which requires a return we will refund any transportation costs you have incurred.
Prices- We try not to change our prices in the middle of the year. Sometimes due to circumstances beyond our control we may have to change prices on a product.
Returns- Inspect your package upon receipt. If you are not happy with product quality, or want to exchange it for a different size, please repack the item(s) and return to us within 30 days unused and unaltered. If product is damaged do not repack or continue unpacking. Leave it for the UPS inspectors to inspect. Call us immediately upon noticing damage.
Back Orders- Be sure when filling out the order form to check what you'd like us to do if we are out of an item and must back order it. Additional shipping charges will be added for all back orders. If you don't want us to send any back orders, please be sure to check that option in space available on Order Form.
Terms- We accept American Express, Master Card, Visa, Discovery, Checks, or Money Orders. A $20 fee will be charged for any returned checks. We reserve the right to impose any state or local taxes imposed on us. We also reserve the right to limit quantities sold to anyone.
Refund - All refunds will be made promptly. If the refund is under $5.00, it will be applied as credit to your account. If you prefer not to have it applied to your account, state so on your order form. If refund is over $5.00 we will issue a check immediately.
Please be sure to note the size of the product you are ordering